The working agreement

A record people can use.

Every engagement should answer three questions: what was promised, what evidence exists, and what happened when conditions changed?

01

Write the brief

Define the deliverables, acceptance criteria, exclusions, dependencies, budget, and the timezone-aware deadline.

02

Compare feasibility

Proposals explain approach, price, and assumptions. Applying does not create a commitment.

03

Accept one version

Both sides approve the final scope and deadline. A later change becomes a recorded request, not a silent rewrite.

04

Leave evidence

Checkpoints and submissions make progress inspectable. Risks can be raised before a deadline becomes a surprise.

05

Deliver or resolve

Accept conforming work, request a specific revision, or use the resolution path. A refund changes money state only.

Draft standard.Review windows, service fees, guarantees, and adverse outcome policies require explicit Zetvy approval before production activation.